CITY OF SEATTLE
RESOLUTION __________________
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A RESOLUTION relating to Seattle Public Utilities; establishing a Customer Review Panel to provide input to the 2018-2023 Strategic Business Plan Update.
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WHEREAS, Resolution 31534, adopted by the City Council on August 11, 2014, adopted the 2015-2020 Strategic Business Plan for Seattle Public Utilities (SPU); and
WHEREAS, Resolution 31534 also directed SPU to complete an overall review and update to the Strategic Business Plan every three years, with the first Update finalized in 2017 and encompassing the years 2018-2023; and
WHEREAS, the Mayor and Council desire to have the input and engagement of SPU customers in formulating the Strategic Plan Update; NOW, THEREFORE,
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF SEATTLE, THE MAYOR CONCURRING, THAT:
Section 1. Customer Review Panel. A Customer Review Panel for Seattle Public Utilities (SPU) is established.
Section 2. Panel Composition. The Panel will be composed of nine members drawn from among SPU's customers. Members will be selected to ensure a balance of viewpoints regarding services and rates that are representative of residential and commercial customers.
Section 3. Appointment and Confirmation of Panel Members. The Mayor will appoint five members and the City Council will appoint four members. For continuity, the Mayor and City Council will seek to appoint members who served on the Customer Review Panel for SPU's 2015-2020 Strategic Business Plan.
Section 4. Term of Appointment. The Mayor and Council will seek to empanel the members of the Customer Review Panel by August 15, 2016. The Panel will dissolve upon Council adoption of the 2018-2023 Strategic Business Plan Update, or on December 31, 2017, whichever is sooner.
Section 5. Purpose, Role, and Responsibilities of the Panel. Specific Panel duties include:
a. Gaining a working knowledge of SPU services, financial policies, costs, and rates;
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