Record No: Res 31800    Version: 1 Council Bill No:
Type: Resolution (Res) Status: Adopted
Current Controlling Legislative Body City Clerk
On agenda: 2/20/2018
Ordinance No:
Title: A RESOLUTION relating to Seattle Public Utilities (SPU); establishing an ongoing Customer Review Panel to maintain continuous stakeholder engagement as SPU implements the six-year Strategic Business Plan (Plan) and conducts future Plan updates.
Sponsors: Lisa Herbold
Supporting documents: 1. Summary and Fiscal Note, 2. Signed Resolution 31800, 3. Affidavit of Publication
CITY OF SEATTLE
RESOLUTION __________________
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A RESOLUTION relating to Seattle Public Utilities (SPU); establishing an ongoing Customer Review Panel to maintain continuous stakeholder engagement as SPU implements the six-year Strategic Business Plan (Plan) and conducts future Plan updates.
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WHEREAS, Resolution 31534, approved by the City Council on August 11, 2014, adopts the Seattle Public Utilities (SPU) 2015-2020 Strategic Business Plan to guide utility investments, service levels and rate paths for the six years from 2015 to 2020; and
WHEREAS, Resolution 31534 also directs SPU to review and update the six-year Strategic Business Plan every three years; and
WHEREAS, Resolution 31694, adopted by the City Council on August 15, 2016, established a Customer Review Panel to secure the input and engagement of SPU's customers in the formulation of the 2018-2023 Strategic Business Plan and dissolved the Customer Review Panel upon adoption of the 2018-2023 Strategic Business Plan; and
WHEREAS, Resolution 31760, adopted by the City Council on November 13, 2017, adopted the 2018-2023 Strategic Business Plan Update and requested establishing an ongoing Customer Review Panel to maintain continuous stakeholder engagement after Council adoption of the Plan Update; NOW, THEREFORE,
BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF SEATTLE, THE MAYOR CONCURRING, THAT:
Section 1. Customer Review Panel purpose. A Customer Review Panel (Panel) is established to provide ongoing stakeholder oversight as Seattle Public Utilities (SPU) implements elements of the Strategic Business Plan (Plan) Update and conducts future updates.
Section 2. Composition. The Panel will be composed of nine positions, numbered 1 through 9, filled with members drawn from SPU's customers. Members will be selected to ensure a balance of viewpoints regarding services and rates that are representative of the views within SPU's customer base, including residential, commercial, lo...

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